Shipping Policy for Glitopin

Effective Date: January 9, 2025

At Glitopin, we strive to provide fast and reliable shipping to ensure that your products reach you in a timely manner. Below is our comprehensive Shipping Policy outlining shipping methods, delivery times, shipping fees, and more.

1. Shipping Methods and Delivery Times

We offer a range of shipping options to accommodate different needs and locations. Shipping times vary depending on the destination and shipping method selected at checkout.

    • Standard Shipping:
      Estimated delivery time: 5-7 business days
      Available for most U.S. domestic orders.

    • Expedited Shipping:
      Estimated delivery time: 2-3 business days
      Available for most U.S. domestic orders.

    • International Shipping:
      Estimated delivery time: 7-14 business days
      Available for selected international locations. Shipping times may vary depending on the destination country and customs processing.

Please note that these are estimated delivery times, and actual delivery may take longer depending on factors such as weather, carrier delays, or customs processing.

2. Shipping Costs

Shipping fees are calculated at checkout based on the following factors:

    • Shipping Method: Choose from standard, expedited, or international shipping based on your preference.
    • Destination: Shipping fees will vary based on the delivery address, particularly for international shipments.
    • Order Value:
      We offer free standard shipping on U.S. domestic orders over $50. For orders under $50, a shipping fee will be applied.

For international orders, the shipping fee will be calculated at checkout based on the destination country and order size.

3. Order Processing Time

    • Order Confirmation: Once you place an order, you will receive an order confirmation email. Please note that this is not an indication that the order has been shipped, but rather an acknowledgment that we have received your order.

    • Processing Time:
      Orders are generally processed within 1-2 business days. During high-demand periods (e.g., holidays or sales events), processing may take slightly longer.
      We do not ship on weekends or holidays, so orders placed on Friday after business hours or on the weekend will be processed on the next business day.

4. Shipping Restrictions

    • Domestic Shipping: We currently offer domestic shipping within the United States, including Hawaii and Alaska.
    • International Shipping: We offer international shipping to selected countries. Please note that customs policies vary by country, and you may be responsible for any customs duties or import taxes imposed by the destination country.

Please review our list of available shipping destinations at checkout to confirm if we ship to your country.

5. Delivery Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your order online.

    • Track Your Order: You can track the status of your shipment via the carrier’s tracking system. Please note that it may take up to 24-48 hours for the tracking information to update after shipment.

6. Shipping Delays

While we strive to ensure timely delivery, Glitopin is not responsible for delays caused by the following:

    • Carrier Delays: Occasionally, shipping carriers (e.g., UPS, FedEx, USPS) may experience delays due to weather, holidays, or other unforeseen circumstances.
    • Customs Delays: For international orders, customs clearance may take additional time, and we cannot guarantee delivery within the specified timeframe.
    • Address Issues: Delays may occur if the shipping address provided is incomplete or incorrect. Please ensure that your shipping information is accurate before confirming your order.

7. Damaged or Lost Packages

In the event that your package is lost, stolen, or damaged during transit:

    • Lost or Stolen Packages: Please contact the shipping carrier directly to file a claim. Glitopin is not responsible for lost or stolen packages once the tracking information shows that the package has been delivered.

    • Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving your package to report the issue. You may be asked to provide photos of the damaged items and packaging to process your claim.

8. Shipping Address Changes

    • Address Corrections: If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but address changes cannot be guaranteed once the order has been processed or shipped.

9. Customer Responsibilities

    • Customs and Duties: For international orders, customers are responsible for paying any customs duties, taxes, or import fees upon delivery. These fees are assessed by the destination country and are not included in the total cost at checkout.

10. Contact Us

If you have any questions or concerns regarding your shipment or our shipping policies, please do not hesitate to reach out to our customer service team. We’re here to assist you!

    • Email: info@glitopin.com
    • Phone: +1 (541) 523-5234
    • Address:
      38410 Sutton Creek Rd,
      Baker City, Oregon (OR),
      United States.

This Shipping Policy was last updated on January 9, 2025.

By placing an order with Glitopin, you acknowledge that you have read, understood, and agree to the terms set forth in this Shipping Policy. Thank you for choosing Glitopin for your artwork needs!

      •